Privacy Policy | OutfitVideo

1. Introduction

Welcome to OutfitVideo ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our website and in using our products and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered video generation service.

By using our service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our service.

2. Information We Collect

2.1 Information You Provide

Account Information: Email address, name, and profile information when you create an account
Payment Information: Billing address and payment method details (processed securely through Polar)
Content: Outfit images, generated videos, and any custom prompts or preferences you provide
Communications: Information you provide when contacting our support team

2.2 Automatically Collected Information

Usage Data: Information about how you use our service, including generation requests, feature usage, and interaction patterns
Device Information: IP address, browser type, device type, operating system, and unique device identifiers
Log Data: Server logs, error reports, and performance metrics
Cookies and Tracking: We use cookies and similar tracking technologies to track activity and hold certain information

3. How We Use Your Information

We use the information we collect for the following purposes:

To provide, maintain, and improve our video generation service
To process transactions and manage your account and subscriptions
To communicate with you about your account, service updates, and promotional offers
To analyze usage patterns and improve our AI models and service quality
To detect, prevent, and address technical issues and security threats
To comply with legal obligations and enforce our Terms of Service
To conduct research and analytics to improve user experience

4. Data Storage and Security

We implement appropriate technical and organizational security measures to protect your personal information:

All data is encrypted in transit using SSL/TLS protocols
User passwords are hashed and never stored in plain text
Payment information is processed through secure, PCI-compliant payment processors
Images and videos are stored securely in cloud storage with access controls
We use secure database management systems with row-level security policies

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to maintaining industry-standard protections.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

5.1 Service Providers

We share information with trusted third-party service providers who assist us in operating our service, including:

Database and authentication service providers
Cloud storage providers for image and video storage
Payment processing providers
AI service providers for video generation (images and prompts are processed but not stored)
AI service providers for outfit detection and prompt generation
Email delivery service providers

All service providers are contractually obligated to protect your information and use it only for the purposes of providing services to us.

5.2 Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or to protect our rights, property, or safety, or that of our users or others.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

6. Your Rights and Choices

You have the following rights regarding your personal information:

Access: Request access to your personal information we hold
Correction: Update or correct inaccurate information through your account settings
Deletion: Request deletion of your account and associated data
Data Portability: Request a copy of your data in a portable format
Opt-Out: Unsubscribe from marketing emails (transactional emails will continue)
Cookie Preferences: Manage cookie settings through your browser

To exercise these rights, please contact us at the email address provided in the Contact section below.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy:

Account information is retained while your account is active
Generated videos are stored indefinitely unless you request deletion
Transaction records are retained for legal and accounting purposes
Upon account deletion, we will delete or anonymize your data within 30 days, except where retention is required by law

8. Children's Privacy

Our service is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our service, you consent to the transfer of your information to these countries. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: [email protected]